Surabaya editorial desk
Contact MaskulinFit
Questions about a supplement description, a correction, or something you would like us to cover? Send it our way. We are an editorial team, not a store, so we cannot help with orders or shipping, but we can answer questions about ingredients, formats, and how we describe products. The form below is the fastest route. If you would rather call or email, both work too.
Write to the desk
Office
Jl. Raya Gubeng No. 66, Gubeng, Surabaya, Jawa Timur, 60281
Phone
+62 31 501 2219
Working hours
Monday to Friday, 09:00-18:00
We reply by email. A message that names the product and the listing you are looking at gets a more useful answer than a general note.
What makes a message easy to answer
A few details make a reply much easier: the product name, the format or pack size if you have it, the specific question, and the listing you are looking at. If your question is about an ingredient, name it the way it appears on the label. We will not ask for anything beyond your name, email, and message, and we do not use the form for marketing.
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The product name and the format or pack size, if you have it handy.
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The listing you are reading, so we can check the same page you are.
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The ingredient named the way it is printed on the label.
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Your actual question, stated plainly, so we can answer it in one reply.
Corrections count here too. Listings change, formulas get updated, and pack sizes shift, so if something no longer matches a current product page, tell us the product and the detail that looks wrong. We update pages rather than leave stale ones up.
Send us a note
Fields marked with an asterisk are required. This form is for editorial questions about natural supplements for men, not for placing an order.
Where to find us
MaskulinFit is based at Jl. Raya Gubeng No. 66, Gubeng, Surabaya, Jawa Timur, 60281. We work as an editorial desk, so visits are best arranged ahead by phone or email rather than dropped in on. If you are writing about a specific product, include its name and, where possible, the listing you are looking at.
A page link or a screenshot of the label panel helps us check quickly. We read everything that comes in, though a detailed message usually gets a more useful reply than a general one.
Desk address
Jl. Raya Gubeng No. 66
Gubeng, Surabaya, Jawa Timur, 60281, Indonesia
Weekday hours are Monday to Friday, 09:00-18:00. Email is the quicker route for product-detail questions, since we can open the listing you are referencing while we write back.
Direct lines
Phone
+62 31 501 2219Good for quick questions about the site itself, like where to find a specific guide.
Best for product-detail questions and corrections, where we can check the listing while we reply.
What we can help with, and what we cannot
We can
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Explain how a formula is described on our pages, and why a product sits in one category rather than another.
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Point you to the ingredient guide for a specific botanical, so you can read what it is usually included for.
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Tell you where to find BPOM registration information and what that listing does and does not mean.
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Walk through the difference between a multivitamin and a herbal capsule if you are deciding between formats.
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Check a detail you think is out of date, and update the page if you are right about it.
We cannot
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Give medical advice, or say whether a supplement suits your condition. Those questions belong with a doctor or pharmacist who knows your history.
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Comment on medication you are taking, or how anything here might interact with it.
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Help with orders, delivery, refunds, or stock. We do not sell supplements, so the seller or retailer you bought from is the right place to start.
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Publish sponsored placements or paid rankings inside our comparisons. Enquiries along those lines will not go anywhere.
Read how we review products if you want the full picture of the method behind these pages.
Who our pages are written for
MaskulinFit is an educational resource and product guide for adult men in Indonesia who want to understand what is inside the natural supplements for men they see on shelves and in shops. We describe formulas, formats, and the way ingredients are normally listed, so you can compare men's vitamin supplements and herbal capsules on their contents rather than on shelf talk.
That means the site covers vitamins and minerals for men, single-botanical capsules, and the everyday habits that go with them: sleep, training, meals, and how a daily dose actually fits into a week. Some readers arrive looking for energy and endurance supplements. Others are building a routine around healthy lifestyle products and want to know which details matter before they buy. Both questions are worth answering carefully, and both need the same thing: clear information about what a product is and how it is meant to be used.
Capsule bottles shown without labels, as we describe them on the comparison pages: shape, count, and format first.
Media and partnership
Citing our criteria
If you are writing about men's health support or popular products for men and want to reference our criteria or ingredient explanations, get in touch by email and describe what you need. We are happy to clarify our editorial standards for anyone citing them, and to explain how we group products.
We do not run sponsored product placements or paid rankings. Anything that depends on payment for position will not get a reply beyond a note to say so. For everything else, the form on this page is fine.
Before you write
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If your topic is an ingredient
Name it the way it appears on the label, so we look up the right entry.
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If your topic is a correction
Send the product name and the detail you believe is out of date.
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If your topic is a citation
Say which criteria or explanation you want to reference, and where it will appear.
Editorial questions about natural capsules for strength and vitality, or about how we describe a format, get the same care as any other request.
Questions we are asked most
How quickly do you reply?
We read everything that arrives and reply by email, usually on the next working day. Product-specific questions that include the listing tend to get a fuller answer than general ones, because we can check the page you are reading.
Can you tell me which supplement to take?
No. We can explain what is in a formula and how products differ, but whether something suits you is a question for a doctor or pharmacist. Send those questions their way rather than ours, and we will help with the ingredient and format side of it.
I have a problem with an order. Can you help?
No. MaskulinFit does not sell supplements, so we cannot help with orders, delivery, or refunds. Contact the seller or retailer you bought from, with your order number and the product name ready.
Can I visit the Surabaya address?
The address is our editorial desk, not a shop counter. It is best to arrange a visit ahead by phone or email during weekday hours, so someone is available to talk through what you need.
Will you tell me when a page is updated?
If you sent a correction and we act on it, we will write back to say what changed. We do not run an email newsletter, and we do not add addresses to any list for marketing.
Still deciding what to ask?
The ingredient guide answers most of the questions that reach our desk, and the privacy policy spells out what happens to anything you send.